Frequently Asked Questions

Accel Cooling and Heating

When should I replace my existing heating and cooling unit(s)?

What is the regular maintenance needed for my heating or cooling unit(s)?

Why is it important to have a Maintenance Contract?

Why is it important to have NATE Certified Technician servicing your home?

Why is it important to choose a reliable company?

Why do I need to change my filter regularly?

What should I look for when choosing a new heater, heat pump or ac unit?

What do I do if I can't afford a new HVAC system?








When should I replace my existing heating and cooling unit(s)?
The time frame to replace an existing unit would be anywhere from 12-15 years old. A few units last longer then that but regular maintenance and replacement of parts can be the result that the lifespan of your existing equipment lasted a longer period of time. Also, when replacing a unit (heater or air conditioner), replace both units and select the same manufacturer as well. This can extend the lifespan of your new units.
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What is the regular maintenance needed for my heating or cooling unit(s)?
We recommend that your heating and cooling system be checked and serviced twice a year; a Spring & Fall Tune-Up. Also we recommend that you change your filter regularly, depending on the type of filter you have. This will eliminate the many problems that can occur when proper maintenance isn't followed.
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Why is it important to have a Maintenance Contract?
This is one way of protecting you from sudden breakdowns in equipment and a reminder regular maintenance as needed. By having a contract, depending on the level you choose, you will be reminded of your fall and spring tune-ups, changing of filters, and new information regarding coupons and rewards.
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Why is it important to have NATE Certified Technician servicing your home?
NATE, North American Technical Excellence, is known for training the HVAC technicians to meet the highest learning standards of the HVAC industry. We allow our technicians the hands on training and trouble shooting classes to ensure that every angle is looked at when your equipment is running properly and improperly. One of the biggest flaws in the HVAC industry is the lack of trained professional technicians, resulting in more problems than expected.
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Why is it important to choose a reliable company?
Most companies in the HVAC industry don't express the need to be there for their customers after installation or service of heating and cooling systems. Research a company's background, ask a friend or neighbor, or see recent work that they have done. A good reliable company, like us, will back every part of our work, whether it is through our maintenance contracts or excellent customer service. Remember, you are spending a lot of money on repairs or replacement of equipment and the last thing you have to worry about is if it was done right!
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Why do I need to change my filter regularly?
Depending on the type of filter you have, it might require weekly or monthly replacement. It is important to change regularly to ensure the correct air flow is not being blocked, that the dirty germs or contents are not recycling into your home, and prevents the unit from sudden breakdowns and repairs.
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What should I look for when choosing a new heater, heat pump or ac unit?
When you are ready to replace your existing equipment, it is good to keep 3 things in mind. First, choose a manufacturer that has a good reputation of repairs and maintenance. Also, choose a model that with high efficiency equipment to bring you better comfort and lower your seasonal energy bill. A High Efficient Variable Speed Heat Pump is one great way. Second, choose the correct equipment size and system for your home. Don't just buy one that is on sale and seems like a great deal, do some research on it or ask the installation representative for more product information. Finally, choose a reliable company with excellent customer satisfaction. One way is to ask to see previous comments of customer reports. Remember, this is an investment for the next 15 years, choose wisely!
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What do I do if I can't afford a new HVAC system?
Ask for the many different ways that you can finance this investment. There are plans that are interest free and 6 - 12 months low interest.
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